This Master Privacy Policy (“Privacy Policy”) relates to the website
http://www.leadercabservice.com.mt and/or any sub-website
and/or associated domains (and/or sub-domains) of
http://www.leadercabservice.com.mt (hereinafter referred to as
the “Site”) the services provided by Leader Cab Service, the owner of the Site, (“We“, “Us“, “Our“, “Ourselves” and/or “Leader Cab Service”)
,where Personal Data is processed by the same (via the Site or otherwise) relating to you. In this Privacy Policy, “You” “Your” and
“User” refer to an identified or identifiable natural person being the User of the Site and/or client (or prospective client) of any
of our services. Our full details, including contact details, can be read below.
You may be reading this Privacy Policy as a User or visitor of the Site or you may have been directed here by one (or more) of our
condensed privacy policies or our other notices (digital or otherwise).
Although this Privacy Policy provides detailed, layered information on how and why we generally process Personal Data (via the Site
or otherwise) as well as detailed information about your various rights, the specific and tailor-made content of such condensed
policies or other notices will, in most cases, provide you with more focused and detailed information on specific processing
operations (for example, the specific legal basis for processing certain categories of Personal Data and the specific purpose for
doing so depending on the matter at hand).
Although our goal is to always be as clear and transparent as possible, we appreciate that legal documents can sometimes be difficult
to read. However, we strongly encourage you to read this Privacy Policy (which is layered for your convenience) with care. Please do
not hold back from contacting us for any clarification you may need. For example, if you need clarification on a specific legal basis
we are relying on to process your Personal Data for a specific processing operation, we would be happy to provide you with any such
information you may need.
“PERSONAL DATA” means any information that identifies you as an individual or that relates to an identifiable individual.
2. PERSONAL DATA WE COLLECT ABOUT YOU
There are various categories of Personal Data that We collect about You, namely:
CONTACT DETAILS:
Name
Surname
Mailing address
Telephone or mobile number
Email address
& other information
Additional Information:
In some cases, (for example, if You are a client [or prospective client] of Our services, via the Site, any App or otherwise) We may
request additional Personal Data as a means of securely identifying You or for another similar lawful purpose.
For a detailed description of the reasons why We process the categories of Personal Data above (and any other specific Personal
Data We process) as well as the corresponding legal ground(s) for doing so please see the ‘What We Use Your Personal Data For (Purpose
of Processing)’ below. For information/Personal Data that We may collect automatically via the Site, please see the Cookies
section below.
3. HOW AND WHEN WE COLLECT PERSONAL DATA
Unless otherwise specified and subject to various controls, as a general rule, We only collect Personal Data from You that We:
For a detailed description of the reasons why we process specific categories of personal data as well as the corresponding legal
ground(s) for doing so, please see the ‘What We Use Your Personal Data For (Purpose of Processing)’ below.
4. SECURITY
The personal information which We may hold (and/or transfer to any affiliates/partners/subcontractors as the case may be) will be held
securely in accordance with Our internal security policy and the law.
We use reasonable efforts to safeguard the confidentiality of any and/or all Personal Data that We may process relating to You and
regularly review and enhance Our technical, physical and managerial procedures so as to ensure that Your Personal Data is protected
from:
To this end We have implemented security policies, rules and technical and organisational measures to protect the Personal Data that We
may have under Our control. All our members, staff and data processors (including specific subcontractors, including cloud service
providers established within the European Union), who may have access to and are associated with the processing of Personal Data, are
further obliged (under contract) to respect the confidentiality of Our Users’ or clients’ Personal Data as well as other obligations as
imposed by the Data Protection Laws.
Despite all the above, We cannot guarantee that a data transmission or a storage system can ever be 100% secure. For more information
about Our security measures please contact Us in the manner described below.
Authorised third parties, and external/third party service providers, with permitted access to Your information (as explained in this
Privacy Policy) are specifically required to apply appropriate technical and organisational security measures that may be necessary to
safeguard the Personal Data being processed from unauthorised or accidental disclosure, loss or destruction and from any unlawful forms
of processing.
As stated above, the said service providers (Our data processors) are also bound by a number of other obligations in line with the Data
Protection Laws (particularly, Article 28 of the GDPR).
5. RETENTION PERIODS
We will retain Your Personal Data only for as long as is necessary (taking into consideration the purpose for which it was
originally obtained). The criteria We use to determine what is ‘necessary’ depends on the particular Personal Data in question and
the specific relationship We have with You (including its duration).
We would also have to determine whether there are any laws and/or contractual provisions that may be invoked against Us by You and/or
third parties and if so, what the prescriptive periods for such actions are (this is usually five (5) years). In the latter case, We
will keep any relevant Personal Data that We may need to defend Ourselves against any claim(s), challenge(s) or other such action(s)
by You and/or third parties for such time as is necessary.
Where Your Personal Data is no longer required by Us, We will either securely delete your Personal Data in question.
6. COOKIES
When You visit Our Site, We collect certain categories of Personal Data automatically through the use of cookies and similar
technologies.
For more detailed information including what cookies are and how and why We process such data in this manner (including the
difference between essential and non-essential cookies) please read Our detailed cookie policy.
7. MINORS
The Site and Our services are not intended to be used by any persons under the age of eighteen (18) and therefore We will
never intentionally collect any Personal Data from such persons. If You are under the age of consent, please consult and get Your
parent’s or legal guardian’s permission to use the Site and to use Our services.
We shall consider that any Personal Data of persons under the age of eighteen (18) received by Us, shall be sent with the proper
authority and that the sender can demonstrate such authority at any time, upon Our request.
8. YOUR RIGHT UNDER DATA PROTECTION LAWS
Before addressing any request You make with Us, We may first need to verify Your identity. In all cases We will try to act on Your
requests as soon as reasonably possible.
As explained in the Retention Periods section above, We may need to keep certain Personal Data for compliance with Our legal
retention obligations but also to complete transactions that You requested prior to the change or deletion that You requested.
Your various rights at law include:
Your Right of Access
You may, at any time request Us to confirm whether or not We are processing Personal Data that concerns You and, if We are, You
shall have the right to access that Personal Data and to the following information:
Upon request, We shall (without adversely affecting the rights and freedoms of others including Our own) provide You with a copy of
the Personal Data undergoing processing within one month of receipt of the request, which period may be extended by two months where
necessary, taking into account the complexity and number of the requests. We shall inform You of any such extension within one month
of receipt of the request, together with the reasons for the delay.
Your Right to Rectification
You have the right to ask Us to rectify inaccurate Personal Data and to complete incomplete Personal Data concerning You. We may seek
to verify the accuracy of the data before rectifying it.
Your Right to Erasure (The Right to be Forgotten)
You have the right to ask Us to delete Your Personal Data and We shall comply without undue delay but only where:
In any case, We shall not be legally bound to comply with Your erasure request if the processing of Your Personal Data is necessary:
There are other legal grounds entitling Us to refuse erasure requests although the two instances above are the most likely grounds that
may be invoked by Us to deny such requests.
Your Right to Data Restriction
You have the right to ask Us to restrict (that is, store but not further process) Your Personal Data but only where:
Following Your request for restriction, except for storing Your Personal Data, We may only process Your Personal Data:
Your Right to Data Portability
You have the right to ask Us to provide Your Personal Data (that You shall have provided to Us) to You in a structured, commonly used,
machine-readable format, or (where technically feasible) to have it ‘ported’ directly to another data controller, provided this does
not adversely affect the rights and freedoms of others. This right shall only apply where:
Your Right to Withdraw Consent (when We rely on consent)
See Our Special Note on Consent for detailed information on this right (which You may exercise at any time).
Your Right to Object to Certain Processing
In those cases where We only process Your Personal Data when this is 1.) necessary for the performance of a task carried out in the
public interest or 2.) when processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party,
You shall have the right to object to processing of Your Personal Data by Us. Where an objection is entered, the processing of data
shall cease, unless We as data controller provide compelling and legitimate grounds requiring the continuation of the data processing
which outweigh the objections You may have raised.
When Your data is processed for direct marketing purposes, You have the right to object at any time to the processing of Your
Personal Data, which includes profiling to the extent that it is related to such direct marketing.
For the avoidance of all doubt, when We process Your Personal Data when this is necessary for the performance of a contract, when
necessary for compliance with a legal obligation to which We are subject or when processing is necessary to protect Your vital
interests or those of another natural person, this general right to object shall not subsist.
Your Right to lodge a Complaint
You also have the right to lodge complaints with the appropriate Data Protection Supervisory Authority. The competent authority in
Malta is the Office of the Information and Data Protection Commissioner (OIDPC).
We kindly ask that You please attempt to resolve any issues You may have with Us first (even though, as stated above, You have a
right to contact the competent authority at any time).
WHAT WE MAY REQUIRE FROM YOU
As one of the security measures We implement, before being in the position to help You exercise Your rights as described above We
may need to verify Your identity to ensure that We do not disclose to or share any Personal Data with any unauthorised individuals.
TIME LIMIT FOR A RESPONSE
We try to reply to all legitimate requests within one month from receiving them. In some particular cases (for example, if the matter
is particularly complex or if You send Us multiple requests), it may take Us longer than a month. In such cases, we will notify You
accordingly and keep You updated.
9. COMPANY DETAILS
Leader Cab Service is a company registered in Malta whose registered office address is at Garage 30, Triq
Salvu Aquilina, Mosta, Malta, is the data controller responsible for processing Your Personal Data that takes place via the
Site or in the manner explained above (or in the condensed privacy policy or notice that directed You here).
Data Protection Officer:
Leader Cab Service / Joseph Muscat
Garage 30, Triq Salvu Aquilina,
Mosta MST3160,
Malta
Mobile: (+356) 9999 5434
Email address: info@leadercabservice.com
If You have any questions/ comments about privacy or should You wish to exercise any of Your individual rights, please contact us at: info@leadercabservice.com.
Last Updated on 28th March 2021.